Messaging: Email, IM, Chat, Text

EPN requires written approval for this promotional method.


We are excited to be working with you. Promoting eBay through Email/IM/Chat/Text or other electronic communications requires approval (as described in our Network Agreement).  We need you to provide answers to the following questions:

Prior to submitting the Messaging: Email, IM, Chat, Text Application please confirm you are seeking approval to promote ebay through Email/IM/Chat/Text or other electronic communications.

Please fix the errors highlighted in the fields below:

Once you submit this application, you will receive an automated email response from eBay Partner Network’s Customer Support Team.  Please respond directly to that email and attach the following:

  • A screenshot of how a user would opt-in to your email campaigns (i.e. sign-up for newsletter on your site, choosing join on social media page).
  • A screenshot of a sample email campaign or instant message that has been previously sent with the header, content showing how eBay is integrated and footer with opt-out process.


Click Submit to send the application and confirm you will send the required documentation via email.